Convey Xpress Telescopic Boom Conveyors: FAQs You Need to Know!

If your warehouse still relies on manual labour to load and unload trailers, you're likely losing valuable time, increasing operational costs, and putting unnecessary strain on your workforce every single day.

Now imagine cutting your loading and unloading times by up to 50%, reducing labour costs significantly, and having a new conveyor system fully installed within just 12 weeks.

That’s exactly what Convey Xpress Telescopic Boom Conveyors, supplied and installed by Diamond Phoenix Automation across the UK, are designed to deliver.

In this blog, we answer the key questions we’re asked most often so you can understand exactly how these conveyors can transform your warehouse operations.

Here’s what we’ll cover:

• Cost Efficiency FAQs
• Time Savings FAQs
• Installation & Support FAQs

Find out everything you need to know in this blog or call us at 01908 103026.

Why Choose Convey Xpress Telescopic Boom Conveyors?

Convey Xpress conveyor systems are designed to extend directly into truck trailers, automating the loading process, minimising manual effort, and transforming operational efficiency from day one.

These telescopic conveyors streamline loading and unloading, improving efficiency in warehouses, distribution centres, and logistics hubs.

These telescopic conveyors offer affordable reliability (often 30-40% cheaper when compared with standard market rates) by going “back to basics” and removing all unnecessary additional features that are often not required.

The proven design has been manufactured since 2013 with over 3000 machines supplied over a 10-year period.

All products are supported with UK held spares along with servicing and maintenance guidelines to ensure trouble free operation.

Let’s dive into the key FAQs so you can get all the essential details upfront…

Cost Efficiency – FAQs

Do Convey Xpress Conveyors offer affordable reliability?

Yes! In fact, they’re often 30–40% more cost-effective than standard market alternatives, while maintaining long-term reliability.

How much can I expect to save on labour costs?

Automating your loading and unloading processes means fewer workers are needed. In many cases, companies reduce labour costs by over 50%.

Can they reduce damage to goods?

Absolutely. Less manual handling means fewer drops, mishandling incidents, and breakages, leading to fewer returns and lower replacement costs.

How quickly will I see ROI?

Most businesses achieve return on investment within 12–18 months, thanks to savings in labour, time, and injury-related costs.

Time Savings – FAQs

How much faster is loading/unloading with a telescopic boom conveyor?

You can typically cut loading times by up to 50%. A task that takes 4 hours manually can often be done in under 1 hour with a conveyor.

How does this impact daily operations?

Faster turnaround = more shipments processed, improved delivery performance, and a more agile supply chain.

Does it speed up both loading and unloading?

Yes, of course, Convey Xpress conveyors are designed to handle both, helping you optimise both ends of the logistics cycle.

What about during peak periods?

They’re ideal for high-demand situations. By removing bottlenecks, these conveyors help maintain productivity during peak season or tight schedules.

Installation & Support – FAQs

How long does installation take?

We typically complete delivery and installation within 12 weeks, with deployment tailored to your warehouse layout and business needs.

What ongoing support is included?

We offer UK-based support, 24/7 servicing, and a 4-hour on-site response time, keeping downtime to a minimum.

Are the conveyors safe and compliant?

Yes, all Convey Xpress conveyors are CE certified and built to meet strict Health & Safety standards.

Will my team know how to use it?

Absolutely. We provide on-site training, and the equipment is intuitive and easy to learn, typically in just a few minutes.

Contact Diamond Phoenix Automation

Ready to enhance warehouse efficiency, reduce labour costs, and save money across your operations?

At Diamond Phoenix Automation, we supply and install Convey Xpress Telescopic Boom Conveyors for a wide range of sectors across the UK, including warehouses, manufacturing plants, logistics providers, the food and beverage industry, and more.

Call us today on 01908 103026 to arrange your free consultation.

Alternatively, send your enquiry via our online contact form.

A member of our team will get back to you promptly to discuss next steps or answer any outstanding questions.

Let’s find the right solution for your warehouse!