Privacy Policy

The privacy policy explains what personal information we collect when you visit the diamondphoenix.co.uk website and how we use your data.

ABOUT US

You can contact us by using the methods outlined on our contact page: diamondphoenix.co.uk/contact-us/

WHAT PERSONAL DATA WE COLLECT AND HOW WE USE IT

We will collect and securely store any personal information you enter into the contact form on this website, or that you send to us via email.

HOW WE USE COOKIES

We use cookies for monitoring the activity on this website in order to improve its performance. You can read more about our use of cookies below.

YOUR RIGHTS

These are the rights you have in relation to your personal data:

• Right to be informed – we need to tell you various things about us and our data processing activities.
• Right to access – you have a right to ask if we hold personal data about you and, if so, you have a right to access that data and to know how it’s used.
• Right to rectification – you have a right to have your personal data updated if it is not correct or completed if it’s incomplete.
• Right to erasure (the “right to be forgotten”) – you have a right to have your personal data removed from our systems.
• Right to restrict processing – you have a right to restrict our processing of your personal data.
• Right to data portability – you have a right to be provided with a copy of your personal data in machine-readable electronic format.
• Right to object – you have a right to object to processing of your personal data in certain circumstances.
• Right to object to automated processing – you have a right to object to decisions based on automated processing (including profiling).

Many of the above rights contain exceptions and conditions that affect how and when they apply.  You can find out more information about individual rights at the ICO website.

If you want to see a copy of any personal data we hold about you, or exercise any of your other rights, please send your request via the methods shown on our contact page: diamondphoenix.co.uk/contact-us/

You also have a right to lodge a formal complaint the relevant supervisory authority (the ICO) if you think we’ve breached your rights.

HOW TO CONTACT US

If you have any questions or complaints about our data privacy policy or personal data that we may hold about you please contact us via the methods shown on our contact page: diamondphoenix.co.uk/contact-us/

THIRD PARTY LINKS

This privacy policy does not cover other websites that we may link to from this website.

UPDATES

Updates to our data privacy policy will be published here.  This policy was reviewed and updated 19/11/2021

MORE ABOUT COOKIES

We use “cookies” as part of a normal business procedure. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. The website that created the cookie can read the contents when you are at their website.

Many websites use cookies to improve your browsing experience e.g. remember your log-in details, record which items you have selected to purchase, or even tailor what content is displayed depending on your preferences. Cookies can also be used to record ‘analytics’ data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website. Many websites find the collection of analytics data valuable in improving the quality and content of their websites.

We use cookies for the following purposes:

To monitor activity on this website in order to improve its performance and usefulness.

Here are details of the individual cookies used by our website:

Cookie Type	Name	Purpose
Google Analytics	ga _gat _gid	These cookies are used to collect information about how visitors use our website.

All the major browsers allow you to block cookies and delete those that have already been created on your computer, usually within the ‘Tools’ section of the browser. These tools allow you to specify which cookies you will accept by type and often by specific websites using an exception list e.g. you can block all cookies and then list the website from which you will accept cookies.